Privacy Policy

Who we are

This website is operated by Effycace Solutions Pte Ltd (“we”, “us”), a company incorporated in Singapore. This policy explains how we handle personal data collected through this website, in line with Singapore’s Personal Data Protection Act 2012.

Personal data we collect

If you use our contact form, we collect your name, work email, organisation, service of interest and the content of your message. Our web server also processes technical information needed to deliver the site and protect it from abuse, such as IP address and request details.

Please do not send passwords, confidential records or sensitive incident details through this website.

How we use personal data

We use the details you provide to respond to your enquiry and to manage any resulting business relationship. We use technical information to operate and secure the website, including limiting automated abuse.

Disclosure

We may share personal data with service providers that support this website and our communications, under appropriate obligations, or where disclosure is required by law. These currently include Cloudflare (website hosting and security), Resend (delivery of contact form messages) and Google Workspace (email). Some providers may process data outside Singapore. Where they do, we take steps to ensure the data receives a standard of protection comparable to that required in Singapore.

Retention

We keep enquiry details only for as long as they are needed to respond to you and to manage any resulting business relationship. We then delete or anonymise them, unless the law requires us to keep them longer. Technical records used to protect the website are kept for short periods only.

Protection of personal data

We apply reasonable security arrangements to protect personal data. No method of transmission or storage is completely secure.

Cookies and analytics

This website does not currently set cookies or use analytics or advertising trackers. If that changes, this policy will be updated and consent will be requested where required.

Access, correction and withdrawal of consent

You may ask to access or correct your personal data, or withdraw consent to its use, by writing to our Data Protection Officer at contact@effycace.com. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version will be published on this page.